[She listens to Kiana as she speaks, but more so, she takes in their expression and the tone of their voice. She hears it and so she feels it. The sadness in their tone and the melancholy.

Wistful.

Unfortunately, she can do nothing to assuage it.]

It is nothing you have to apologize for. The fact that we bear a resemblance from appearance to even sharing a name is of a coincidence that feels more than that. I'm not her though. [She might mull over it a little bit. This woman who apparently looks like her and shares her name.] If you are willing though, you can tell me about her and your feelings attached. I can't be her nor can I do anything to bring her to you, but I can hear your stories nonetheless.